Servicing your Rolex

THE SERVICING PROCESS

Every Official Rolex Retailer and Rolex affiliate is authorized to receive your Rolex watch for servicing. Upon receiving your watch, a member of staff notes any requests you may have. The watch is then sent to a watchmaker.

Servicing your Rolex

THE SERVICING PROCESS

Every Official Rolex Retailer and Rolex affiliate is authorized to receive your Rolex watch for servicing. Upon receiving your watch, a member of staff notes any requests you may have. The watch is then sent to a watchmaker.

Servicing Your Rolex Procedure Assessment

ASSESSMENT OF THE WATCH

Your watch is carefully examined by a watchmaker, who draws up an estimate of the work to be done. Once the estimate is approved, the servicing begins.

PREPARATION FOR SERVICING

The movement, still fitted with its dial and hands, is removed from the case – from which the bracelet has already been detached. The movement, case and bracelet will follow separate paths during servicing before being reassembled at the end of the process.

Servicing Your Rolex Procedure Preparation

Servicing Your Rolex Procedure Dismantling

DISMANTLING OF THE MOVEMENT

The movement is entirely dismantled and all the parts are carefully examined. Those that no longer meet Rolex requirements are systematically replaced.

ASSESSMENT OF THE WATCH

Your watch is carefully examined by a watchmaker, who draws up an estimate of the work to be done. Once the estimate is approved, the servicing begins.

PREPARATION FOR SERVICING

The movement, still fitted with its dial and hands, is removed from the case – from which the bracelet has already been detached. The movement, case and bracelet will follow separate paths during servicing before being reassembled at the end of the process.

DISMANTLING OF THE MOVEMENT

The movement is entirely dismantled and all the parts are carefully examined. Those that no longer meet Rolex requirements are systematically replaced.

CLEANING OF THE COMPONENTS

Each component is cleaned in an ultrasonic bath to remove all traces of impurities.

ASSEMBLY AND LUBRICATION OF THE MOVEMENT

The cleaned components are dried, after which the movement is entirely reassembled and lubricated. The watchmaker makes the first adjustments to the precision of the movement according to the brand’s accuracy criteria.

CLEANING OF THE COMPONENTS

Each component is cleaned in an ultrasonic bath to remove all traces of impurities.

ASSEMBLY AND LUBRICATION OF THE MOVEMENT

The cleaned components are dried, after which the movement is entirely reassembled and lubricated. The watchmaker makes the first adjustments to the precision of the movement according to the brand’s accuracy criteria.

REFINISHING OF THE CASE AND BRACELET

The case is completely disassembled and the middle case, bezel, case back and bracelet are re-polished or satin-finished according to their original finish. These delicate operations require great care and dexterity.

REFINISHING OF THE CASE AND BRACELET

The case is completely disassembled and the middle case, bezel, case back and bracelet are re-polished or satin-finished according to their original finish. These delicate operations require great care and dexterity.

ASSEMBLY OF THE CASE

After being cleaned and refinished, the case parts are reassembled and the seals replaced. The case is tested for waterproofness.

CASING OF THE MOVEMENT

The movement – to which the dial and hands have been refitted – is put back into the case once the watchmaker has performed rigorous technical and aesthetic checks of all these elements.

ASSEMBLY OF THE CASE

After being cleaned and refinished, the case parts are reassembled and the seals replaced. The case is tested for waterproofness.

CASING OF THE MOVEMENT

The movement – to which the dial and hands have been refitted – is put back into the case once the watchmaker has performed rigorous technical and aesthetic checks of all these elements.

PRECISION TEST

After casing the movement, the watchmaker measures its chronometric precision once again and makes any final adjustments necessary for it to meet Rolex requirements. The case back is then screwed down, and your watch undergoes another Rolex-specific test lasting at least 24 hours to verify the performance of the movement over time.

WATERPROOFNESS TEST

Your watch is pressure-tested in water to check that it is watertight, and thereafter the bracelet is refitted to the case.

FINAL CONTROL

Your timepiece is now ready for a final control in which the watchmaker ensures the watch is functioning perfectly and that its aesthetic appearance is impeccable.

PRECISION TEST

After casing the movement, the watchmaker measures its chronometric precision once again and makes any final adjustments necessary for it to meet Rolex requirements. The case back is then screwed down, and your watch undergoes another Rolex-specific test lasting at least 24 hours to verify the performance of the movement over time.

WATERPROOFNESS TEST

Your watch is pressure-tested in water to check that it is watertight, and thereafter the bracelet is refitted to the case.

FINAL CONTROL

Your timepiece is now ready for a final control in which the watchmaker ensures the watch is functioning perfectly and that its aesthetic appearance is impeccable.

RETURNING THE WATCH

At the end of the service procedure, your watch is returned to you in a protective pouch and accompanied by an international two-year service guarantee covering replacement parts and labour.

FIRST-CLASS SERVICE

Rolex is committed to offering you first-class after-sales service. Thanks to the exacting standards and expertise of our watchmakers, your Rolex watch can continue to perform its functions over time with outstanding reliability and exceptional beauty.

RETURNING THE WATCH

At the end of the service procedure, your watch is returned to you in a protective pouch and accompanied by an international two-year service guarantee covering replacement parts and labour.

FIRST-CLASS SERVICE

Rolex is committed to offering you first-class after-sales service. Thanks to the exacting standards and expertise of our watchmakers, your Rolex watch can continue to perform its functions over time with outstanding reliability and exceptional beauty.

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ROLEX AT
CHUNG FATT KEE

ROLEX AT CHUNG FATT KEE

Rolex at Chung Fatt Kee Rolex Collection New Watches 2023 Servicing your Rolex Rolex Watchmaking Our Boutique Our History Contact us

Rolex at Chung Fatt Kee

CFK Watch in a Word

Come and visit one of the most established watch retailers in Kota Kinabalu, Sabah, that has been in the horology business for more than 70 years. Chung Fatt Kee is one of Malaysia’s trusted luxury watch retailers as we only sell authentic guaranteed watches. Situated in the central business district of the city at number 13, Jalan Pantai, we warmly welcome you to visit our boutique or send us a message so that we can assist you in finding the watch that reflects your preference and best suited to your lifestyle.

Information
Rolex Watches
Tudor Watches
Webtorial
After-Sales Service
Terms & Conditions
Privacy Policy
Cookies Policy

Social
Facebook
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Contact
Contact us for Rolex
Contact us for Tudor

CFK Watch in a Word
Come and visit one of the most established watch retailers in Kota Kinabalu, Sabah, that has been in the horology business for more than 70 years. Chung Fatt Kee is one of Malaysia’s trusted luxury watch retailers as we only sell authentic guaranteed watches. Situated in the central business district of the city at number 13, Jalan Pantai, we warmly welcome you to visit our boutique or send us a message so that we can assist you in finding the watch that reflects your preference and best suited to your lifestyle.

Information
Rolex Watches
Tudor Watches
Webtorial
After-Sales Service
Terms & Conditions
Privacy Policy
Cookies Policy

Social
Facebook
Instagram

Contact
Contact us for Rolex
Contact us for Tudor

THE SERVICING PROCESS

Servicing your Rolex

THE SERVICING PROCESS

CLEANING OF THE COMPONENTS

ASSEMBLY AND LUBRICATION OF THE MOVEMENT

CLEANING OF THE COMPONENTS

ASSEMBLY AND LUBRICATION OF THE MOVEMENT

REFINISHING OF THE CASE AND BRACELET

REFINISHING OF THE CASE AND BRACELET

PRECISION TEST

WATERPROOFNESS TEST

FINAL CONTROL

PRECISION TEST

WATERPROOFNESS TEST

FINAL CONTROL

Keep exploring

ROLEX AT CHUNG FATT KEE

ROLEX COLLECTION

FESTIVE SELECTION

SERVICING YOUR ROLEX

OUR BOUTIQUE

OUR HISTORY

CONTACT US